Contact Us

Let's discuss how IGG Biomedical Group can help transform your healthcare operations with AI-powered solutions.

Get in Touch

Headquarters

Level 20, Tower A
Menara 1 IGG
Kuala Lumpur 50450
Malaysia

Email

General: info@iggbiomed.com
Partnerships: partners@iggbiomed.com
Careers: careers@iggbiomed.com

Phone

Main: +60 3-2700 8800
Support: +60 3-2700 8801

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (MYT)
Saturday - Sunday: Closed

Send Us a Message

Regional Offices

With offices across Southeast Asia, we're positioned to support your healthcare innovation needs wherever you are.

Singapore Hub

IGG BIOMED Singapore Pte. Ltd.
One Raffles Place, Tower 2
Singapore 048616

Tel: +65 6808 8800
Email: singapore@iggbiomed.com

Thailand Office

IGG BIOMED Thailand Co., Ltd.
87 Wireless Road, Lumpini
Bangkok 10330, Thailand

Tel: +66 2 168 8800
Email: thailand@iggbiomed.com

Indonesia Representative

PT. IGG BIOMED Indonesia
Jakarta Tower One, 15th Floor
Jl. Hr. Rasuna Said Kav. C-17
Jakarta 12940, Indonesia

Tel: +62 21 5088 8800
Email: indonesia@iggbiomed.com

Frequently Asked Questions

Find quick answers to common questions about our services, partnerships, and solutions.

We partner with a diverse range of healthcare organizations including hospitals (public and private), diagnostic laboratories, research institutions, pharmaceutical companies, and healthcare technology providers. Our solutions are scalable from individual clinics to large hospital networks.
Our AI diagnostic platform uses advanced machine learning algorithms trained on millions of medical images and clinical data. It analyzes patient data and medical images to provide decision support to healthcare professionals, highlighting potential areas of concern and suggesting possible diagnoses while maintaining human oversight in the diagnostic process.
Yes, absolutely. We maintain full compliance with international healthcare data standards including HIPAA, PDPA, GDPR (for European partners), and local regulations in each country we operate. Our infrastructure is ISO 27001 certified, and we regularly undergo security audits and assessments.
Implementation timelines vary based on the scope and complexity of the solution. Standard AI diagnostic integrations can be completed within 4-8 weeks, while comprehensive digital pathology or genomics solutions may take 3-6 months. We provide detailed project planning and dedicated support throughout the implementation process.
We offer both cloud-based and on-premise deployment options. Our cloud platform provides flexibility, scalability, and automatic updates, while on-premise solutions are available for organizations with specific data sovereignty requirements or existing infrastructure investments.
Every implementation includes comprehensive training for your staff, detailed documentation, and 24/7 technical support. We also offer ongoing education programs, regular system updates, and dedicated account managers to ensure you maximize the value of our solutions.